Client Based Services

  We undertake projects on a full service basis by tailoring a package of services to meet client requirements, and by placing particular emphasis on understanding our clients' business problem and working closely with them, building on the knowledge they already possess. Our collection of services along with their technical characteristics is listed below:

Organization and management

• Decision meetings with the client and collaboration agreement.
• Identification of the study's objectives and requirements.
• Selection of the appropriate project design and organization.
• Comprehensive determination of the work plan.
• Interaction and reporting to the client during the whole process.

Proven statistical methodology

• Survey design and analysis, Non-response analysis.
• Analysis of corporate databases: Data mining, text mining.
• Experimental design.
• Multivariate methods (e.g. Correspondence Analysis, Principal Component Analysis, Factor Analysis, Cluster Analysis, Discriminant Analysis).
• Segmentation of populations: Typologies of the respondents according to the diverse issues (themes) of the inquiry.
• Textual analysis: automatic statistical analysis of open questions.
• Credit scoring.
• Decision trees.
• Statistical modeling (Linear Models, Generalized Linear Models, Non-Linear Models).Trade-off analysis.
• Time series analysis.
• Yield management.

Synthesis and interpretation of data, reporting of results

• Justification of the methods used.
• Implementation of effective techniques for assuring confidentiality of data and disclosure control.
• Qualitative and quantitative interpretation.
• Collaboration with the client for further requirements.
• Expertise transfer to the best decision level.
• Advices about the decisions to take.
• Easy to use, self-explanatory electronic presentations.

Fields of application

• Business Studies
• Social Surveys (employment, education, health etc.)
• Sector Surveys
• Customer Satisfaction Surveys
• Market Research Surveys
• Employee Surveys
• Finance
• Transportation and Tourism
• Insurance and Banking
• Official Statistics
• Feasibility Studies
• User Requirements Analyses

Redistribution and Support of Software Tools


SPAD

QUANTOS is the official re-distributor in Greece of the following tools of the SPAD family of products, which has been developed from the French company CISIA and a group of French academics:

SPADN: Expert software for the analysis of closed questions in a questionnaire. It consists of              a number of methods that are not found in ordinary statistical software packages.

SPADT: This software applies in the field of textual analysis. Together with LEXICO2 and              SFINX, they are the main tools of QUANTOS for the analysis of open-ended questions              and generally for textual analysis.

SPADS: This software is highly recommended for the segmentation and analysis of the              market. We have the ability to develop procedures, related to credit scoring. Based              on credit scoring we can separate the clients of a bank, an insurance company, etc.

SPADMC: The nomination of new products and services can be made possible with the help of                methods of conjoint analysis.

Temis

QUANTOS is the official re-distributor in Greece of the following text mining tools, which have been developed from the French company Temis:

• Insight Discoverer Categorizer: This tool is highly recommended for indexing and filtering documents.
• Insight Discoverer Extractor: This software allows extracting detailed information from huge volumes of text by using domain-specific rules systems.
• Insight Discoverer Clusterer: Software for the organization of documents in themes and classification of documents.
• Online Miner: A tool that permits to extract key information from large collections of documents in different languages through content-based navigation, in order to establish relationships between documents and between topics.