About Quantos | Contact us | Search 
Products & Services Fields of Expertise Resource Center Links Press Room Projects Home

 CRM in Financial Services: It's Time to Walk the Walk

 Demand Chain Management Solutions Take Hold With Selling Organizings, According To New Aberdeen Report

 Information Retrieval Software Expanding Reach, Role, says New Delphi Group Report

 Survey Uncovers Significant Weaknesses in I-FM Solution Provider/Customer Relationship

 B2C Shopping Remains Modest in European Union

 KANA Study Reveals Increased Demand for Web Self-Service in the the Retail Industry

 Active eIRM Security Tools Help Detect and Avoid These New Forms of Electronic Assault

 IVR Sales Down as Market Reinvents Itself

 Interactive/Electronic Sales to Reach $36 Billion in 2002

 Gartner Dataquest Says Worldwide Server Market Experienced Flat Growth in Second Quarter of 2002

 Data Distribution, Migration, and Repurposing Software Market Will Remain Steady Over the Next Five Years

 Demand for Enterprise Storage to Grow at 90% Through 2004

 Networked Call Center Market Set to Grow

 AMR Research Signals the Death of Budgeting as we Know It

 CRM Initiatives Spur Demand for a Host of Customer Service Technologies



Gartner Dataquest Says Worldwide Server Market Experienced Flat Growth in Second Quarter of 2002

The difficult economic times are still having an effect on the server industry as worldwide server shipments totaled 1.08 million in the second quarter of 2002, an increase of 0.5 percent over the second quarter of 2001, according to preliminary statistics by Dataquest Inc., a unit of Gartner, Inc.

"The weak business environment worldwide continues to have a great impact on the server industry," said Shahin Naftchi, senior analyst covering servers for Gartner Dataquest's Computing Platform Worldwide program.

"Because of customers' uncertainty of their own business, purchasing high-end servers, changing to a new platform and signing big contracts are still deferred, which elongate the sales cycle. For the time being, customers are focusing on deployments that can yield quick return on investments by purchasing less expensive systems or upgrading their established systems if necessary."

The combination of Hewlett-Packard and Compaq moved it into first place in the worldwide rankings, with 30.5 percent of the market. Dell fell to the No. 2 spot, but increased its market share to 18 percent, up from16 percent one year ago.

The United States server market showed a nearly 10 percent increase in the second quarter of 2002, with shipments of 482,647 units, up from 439,163 in the second quarter of 2001 .

The merger of HP and Compaq had a significant effect on the U.S. vendor rankings. As a result, HP assumed the No. 1 spot with 26.8 percent of the market. This pushed Dell into second place with 24 percent market share, followed by IBM, Sun and Gateway.

"Since the merger of HP and Compaq is still in its early stage, HP is still faced with the challenges of transitioning its product lines and integrating the two corporate cultures," said Jeffrey Hewitt, principal analyst for Gartner Dataquest's Servers Worldwide program.

"On the other hand, the post-merger challenges facing HP may benefit customers if the company decides to offer better prices and attractive contracts to protect its installed customer base."

This is the second quarter of positive growth for the United States., prompting speculation that the region may be signaling the end of the market downturn. However even though there are signs of unit stabilization in the United States., the market has yet to show signs of consistent revenue growth. Gartner Dataquest analysts say that without a stable revenue stream, it is unclear whether many companies would have enough confidence to invest heavily in new server equipment.

These results are preliminary. Final statistics will be available soon to clients of Gartner Dataquest's Servers Quarterly Statistics program. This program offers a comprehensive, global market information service that analyzes and documents the server industry. To subscribe to these programs, please call 408-468-8000.

Gartner Dataquest is the recognized leader in providing the high-technology and financial communities with market intelligence for the semiconductor, computer systems and peripherals, communications, document management, software, and services sectors of the global information technology industry.

    To the top

191, rue Saint Honore, 75001 Paris, France, Tel. : +33-1-42969046, Fax : +33-1-42964950
154 Sygrou Ave, 176 71 Athens, Greece, Tel. : +30-210-9238186-7, Fax :+30-210-9238184
customer relationship managementcrmcrmcrm