Telecom
Italia Group Standardizes on Siebel eCommunications
Oracle
Adds Over 30 New Customers During First Quarter
Sun
Microsystems Reports First Quarter Results
A
Customer Intimacy-based Strategy is the Only Sustainable Strategy
for the Vast Majority of Financial Service Institutions
Towergroup
Announces New Research - Web Services in Insurance
IDC
Assesses Impact of Consolidation on IT Industry
Online
Activities Help City Officials Learn More About Public Opinion
Online
Activities Help City Officials Learn More About Public Opinion
AMR
Research Predicts the European Applications Market Will Reach $21.3
Billion by 2006
Professional Services
Automation Market Continues to Grow
Email
Usage to Exceed 60 Billion by 2006, According to IDC
Study
Warns That Tactical Cost Benefits of E-Sourcing Could Be Short Lived
Marketers
Are Ready to Spend More on Technology to Measure Campaigns Across
Channels
Gartner
Says 2003 is the Year for Even Cautious Enterprises to Begin Web
Services Pilot Programs
Studies
Show Strong Link Between Employee Job Satisfaction and Customer
Service Quality |
Email
Usage to Exceed 60 Billion by 2006, According to IDC
Email volume will continue to explode as person-to-person emails
are joined by rapidly-growing numbers of spam and email alerts and
notifications, according to IDC. In 2006, the total number of email
messages sent daily is expected to exceed 60 billion worldwide,
up from 31 billion in 2002, and slightly more than half of these
messages will be person-to-person emails.
"Like water flowing out of a hose, email has the potential
to fill our inboxes and workdays, overwhelming our abilities to
navigate through the growing currents of content, said Mark Levitt,
vice president of IDC’s Collaborative Computing program. To
ensure that email continues to be a valuable business and personal
communications tool, suppliers and customers will need to find new
ways to provide near-real-time access through desktop, mobile, and
wireless devices to important and time-sensitive email content and
alerts for more effective collaboration.
According to IDC, email users will demand greater access to message
filtering technology to quickly distinguish between high and low
priority messages and to delete spam. Additionally, Web browsers
will remain the primary access method for all emailboxes worldwide
through 2006.
IDC’s recently published document, Worldwide Email Usage
Forecast, 2002-2006: Know What's Coming Your Way, examines how email
is and will be used for business and personal purposes. It features
a 10+ year perspective (1996–2006) of the North America and
worldwide markets with insight into emailboxes and users by type,
primary access methods, sent email volumes by purpose and type,
including person-to-person email, spam, and email alerts and notifications.
This study also provides information for North America, Western
Europe, Asia/Pacific, and the rest of the world for emailboxes and
users and sent email messages for 2002 and 2006.
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